Greater Jakarta Ride-hailing Services May Face Disruption Today Due to Driver Protest

1 month ago 23
Online ojek or ride-hailing drivers who are members of the Rapid Reaction Unit (URC) held a demonstration in the Monas area, Jakarta, July 17, 2025. Tempo/Imam Sukamto

TEMPO.CO, Jakarta - Online ojek or ride-hailing services in the Greater Jakarta (Jabodetabek) area are expected to face disruptions starting this afternoon, July 21, 2025. Tens of thousands of drivers, members of the Two-Wheeled Movement Action (Garda) Indonesia, are staging a solidarity protest by disabling their applications, beginning at 1:00 p.m. Western Indonesia Time (WIB).

This app shutdown action is a protest against policies from app providers that drivers consider detrimental. Igun Wicaksono, General Chairperson of Garda Indonesia, stated that disabling the apps is part of a larger demonstration also taking place at the Central Jakarta horse statue area this Monday afternoon.

"The app disabling movement will start at 1:00 p.m. and continue until the protest ends. This morning, we're still allowing time to ensure service remains available to the public, especially students, workers, and others who rely on motorcycle taxis for mobility," Igun told Tempo.

Igun mentioned that approximately 50,000 motorcycle taxi drivers from various regions of Greater Jakarta will participate in this app shutdown movement. They will deactivate their applications to avoid receiving orders during the protest.

Five Key Demands

This action stems from five demands concerning the online transportation system, which drivers believe disadvantages them. Igun stated that these demands are addressed to the Transportation Ministry and President Prabowo Subianto.

"We believe the Transportation Ministry isn't pro-online ojek drivers, but rather pro-business interests of the app providers," he asserted.

1. Urging Online Transportation Law Passage

Igun explained that their first demand is for the House of Representatives (DPR) to immediately pass the Online Transportation Law. Given the lengthy legislative process, he suggested the president could first issue a Government Regulation in Lieu of Law (Perppu).

He highlighted that current online transportation regulations are only governed by ministerial decrees. Igun believes that comprehensive legislation is necessary to impose sanctions on app providers for violations.

"The current regulations cannot legally bind app providers if they violate, either civilly or criminally," Igun emphasized.

2. Reducing App Provider Commission

Their second demand is to reduce the app providers' commission for passenger transport from 20 percent to 10 percent. Igun argued that the current high commission is detrimental to the drivers. Moreover, he noted that app providers don't adequately explain the rationale or instruments behind commission increases.

3. Regulating Food and Goods Delivery Tariffs

The third demand urges the Ministry of Communication and Digital to issue regulations on tariffs for food and goods delivery. According to Igun, the absence of such regulations allows app providers to freely apply varying delivery rates, often with numerous promotions.

"So app providers compete on prices, and these drivers only receive fares starting from Rp2,500, some even Rp5,000," he explained.

4. Auditing App Providers

The fourth demand calls on the government to audit online transportation app providers in Indonesia. 

5. Abolishing Membership Programs

The final demand seeks to abolish the membership program implemented by app providers and reinstate all drivers as regular drivers.

"To become a member, drivers have to pay so the app's algorithm can prioritize them for orders," Igun said, adding that certain promotional fare programs are also being offered without complying with applicable provisions.

He went on, "The provision of transportation fares and the membership program are not regulated by the government. We want all of that eliminated."

As of now, neither the Transportation Ministry nor the Ministry of Communication and Digital has responded to the online ojek demonstration. App providers have also remained silent.

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